FAQ
Your Most Asked Questions About Orders
- How Long Does It Take for My Shipment to Arrive?
Delivery time may vary. If the goods are in stock, we will ship them no later than the day after we receive the payment. On average, the goods are delivered during 2-3 working days. We often use the services of DHL Express. Do you want an express delivery? Contact us and we will arrange it.
- Do You Send Shipments From the E-Shop to Locations Outside the Czech Republic?
Yes, we do. As we have customers from all over the world, we usually send shipments abroad as well. We most often use DHL for these shipments and the delivery time is usually about 2 to 4 working days.
- How Can I Place an Order?
The best and most convenient option is to order directly in our e-shop. However, you can also use the e-mail sales@eo-security.com or call us directly on the following number: +420 774 429 006 (Signal, Telegram, WhatsApp).
- Which Payment Methods Do You Accept?
You can pay conveniently by a credit card, bank transfer or via PayPal.
- Is It Possible to Pick up the Order in Person?
Yes, but we have to agree on a time and place in advance. Call us and we will definitely arrange a handover that will suit you the most.
- I Do Not Know What to Choose, Can You Help Me?
We will be more than happy to discuss your requirements and answer your questions free of charge. Together we will choose a speech protector that will be tailored to your needs. Call us at +420 774 429 006 (Signal, Telegram, WhatsApp) or email us at sales@eo-security.com. We will answer as soon as possible.
- Are Your Speech Protectors Safe?
Absolutely. You do not have to worry about them posing any risk to you, as some uncertified jammers from China do. We have been developing our own speech protectors for more than 20 years.